We are looking for a receptionist/ front desk to join our clinic. The job consists of administrative and clerical duties. Past experience in a physiotherapy, chiropractic, dental, veterinary, etc. clinic is an asset but not mandatory. Training will be provided for the booking software (JaneApp) we use.
Who we are
We are a group of multidisciplinary clinics offering physiotherapy, registered massage therapy, chiropractic, and Active rehab services. Our clinics are located all over the Lower Mainland and Fraser valley. Our mission is to provide exceptional patient experiences, alleviate their physical problems, and help them achieve their highest physical potential through treatments, education, and physical training.
Job Duties:
Creates a welcoming environment by greeting patients, answering phone calls, and taking messages for practitioners.
Takes customer complaints or issues and passes them on to the appropriate parties.
Creates communicates with ICBC, WSBC, and other insurance providers via email, letters, or telephone.
Schedules and maintains practioners' schedules.
Provides support for teams when necessary.
Communicating, reporting, and patient follow-up calls.
Must have good time management, organizational and interpersonal skills;
General clinic daily operations, including front-end coordination and billing.
Qualification: Grade 12
Job Type: Full time ( Mon-Sat)
Salary: From $20.00 per hour plus vacation pay
Work Location: In person
Expected start date: ASAP.
Please send your resume with a phone number where you can reach you
